Terms & Conditions

Terms of service

Last updated: 10th December 2025

These Terms of Sale (“Terms”) set out the basis on which LEC Robotics Limited (“we”, “us”, “our”) supplies consumer electronic products (“Products”) to you via our website. Please read these Terms carefully before placing an order. By purchasing from us, you agree to be bound by these Terms.

1. Company Information

LEC Robotics Limited
Registered in England & Wales
Company Number:16864565.
Registered Office: Alexander House, 61 Rodney Street, Liverpool, England, L1 9ER,
Email:info@lecrobotics.ai

2. Eligibility to Purchase

To place an order on our website, you must:

  • Be at least 18 years old.
  • Provide accurate and complete contact, delivery, and payment information.
  • Be purchasing Products for personal (non-commercial) use.

3. Our Contract With You

3.1 When you place an order, you will receive an email acknowledging receipt. This does not constitute acceptance.
3.2 A legally binding contract forms only when we send you an order confirmation email (“Order Confirmation”).
3.3 If we cannot accept your order (e.g., due to stock shortages, pricing errors, or failed payment), we will inform you and refund any payment taken.

4. Product Information

4.1 We make every reasonable effort to ensure product descriptions, images, and specifications are accurate.
4.2 Colours, sizes, or features may vary slightly due to screen settings or manufacturing updates.
4.3 All Products are subject to availability.

5. Pricing and Payment

5.1 Prices displayed on our website include UK VAT (where applicable).
5.2 Delivery costs (if any) are displayed during checkout.
5.3 We may change prices at any time, but such changes will not affect orders already confirmed.
5.4 Payment must be made using accepted payment methods listed at checkout.
5.5 Orders will not be shipped until full payment is received.

6. Delivery

6.1 We deliver to addresses within the United Kingdom (and to selected international locations where indicated).
6.2 Estimated delivery times are provided during checkout but are not guaranteed.
6.3 Risk of loss or damage to the Products passes to you once delivery is completed.
6.4 If no one is available at the delivery address, the courier may leave instructions for redelivery or collection.

7. Your Right to Cancel (Consumer Contracts Regulations 2013)

7.1 You have the right to cancel your order within 14 days of receiving the Products without giving any reason.
7.2 To exercise this right, you must notify us by email or post.
7.3 You must return the Products within 14 days of informing us.
7.4 Products must be returned in their original condition, with all accessories and packaging where reasonably possible.
7.5 You are responsible for return shipping costs unless the Products are faulty or misdescribed.
7.6 We will refund you within 14 days of receiving the returned Products or evidence of return, whichever is earlier.

8. Faulty or Defective Products

8.1 If a Product is faulty, not as described, or does not meet legal standards, you have statutory rights under the Consumer Rights Act 2015.
8.2 You may be entitled to repair, replacement, or refund depending on when the issue is reported.
8.3 Contact us promptly with evidence of the fault so we can assist.

9. Warranty

9.1 Products may include a manufacturer’s warranty.
9.2 Warranty terms (duration, coverage, exclusions) are provided with each Product.
9.3 This warranty is in addition to your statutory consumer rights.

10. Limitation of Liability

10.1 Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any rights you have as a consumer that cannot be excluded by law.
10.2 We are not liable for:

  • Losses not caused by our breach;
  • Losses that were not foreseeable;
  • Business or commercial losses.

11. Personal Data

11.1 Your personal information will be processed in accordance with our Privacy Policy.
11.2 By placing an order, you consent to this processing.

12. Changes to These Terms

We may update these Terms from time to time. The Terms in force when your order is accepted apply to that contract.

13. Governing Law

These Terms are governed by the laws of England and Wales.
You may bring legal proceedings in the courts of your local UK jurisdiction.

14. Contact Us

If you have any questions about these Terms or your order, please contact us at:

Email: info@lecrobotics.ai