Last updated: 10th December 2025
These Terms of Sale (“Terms”) set out the basis on which LEC Robotics Limited (“we”, “us”, “our”) supplies consumer electronic products (“Products”) to you via our website. Please read these Terms carefully before placing an order. By purchasing from us, you agree to be bound by these Terms.
LEC Robotics Limited
Registered in England & Wales
Company Number:16864565.
Registered Office: Alexander House, 61 Rodney Street, Liverpool, England, L1 9ER,
Email:info@lecrobotics.ai
To place an order on our website, you must:
3.1 When you place an order, you will receive an email acknowledging receipt. This does not constitute acceptance.
3.2 A legally binding contract forms only when we send you an order confirmation email (“Order Confirmation”).
3.3 If we cannot accept your order (e.g., due to stock shortages, pricing errors, or failed payment), we will inform you and refund any payment taken.
4.1 We make every reasonable effort to ensure product descriptions, images, and specifications are accurate.
4.2 Colours, sizes, or features may vary slightly due to screen settings or manufacturing updates.
4.3 All Products are subject to availability.
5.1 Prices displayed on our website include UK VAT (where applicable).
5.2 Delivery costs (if any) are displayed during checkout.
5.3 We may change prices at any time, but such changes will not affect orders already confirmed.
5.4 Payment must be made using accepted payment methods listed at checkout.
5.5 Orders will not be shipped until full payment is received.
6.1 We deliver to addresses within the United Kingdom (and to selected international locations where indicated).
6.2 Estimated delivery times are provided during checkout but are not guaranteed.
6.3 Risk of loss or damage to the Products passes to you once delivery is completed.
6.4 If no one is available at the delivery address, the courier may leave instructions for redelivery or collection.
7.1 You have the right to cancel your order within 14 days of receiving the Products without giving any reason.
7.2 To exercise this right, you must notify us by email or post.
7.3 You must return the Products within 14 days of informing us.
7.4 Products must be returned in their original condition, with all accessories and packaging where reasonably possible.
7.5 You are responsible for return shipping costs unless the Products are faulty or misdescribed.
7.6 We will refund you within 14 days of receiving the returned Products or evidence of return, whichever is earlier.
8.1 If a Product is faulty, not as described, or does not meet legal standards, you have statutory rights under the Consumer Rights Act 2015.
8.2 You may be entitled to repair, replacement, or refund depending on when the issue is reported.
8.3 Contact us promptly with evidence of the fault so we can assist.
9.1 Products may include a manufacturer’s warranty.
9.2 Warranty terms (duration, coverage, exclusions) are provided with each Product.
9.3 This warranty is in addition to your statutory consumer rights.
10.1 Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any rights you have as a consumer that cannot be excluded by law.
10.2 We are not liable for:
11.1 Your personal information will be processed in accordance with our Privacy Policy.
11.2 By placing an order, you consent to this processing.
We may update these Terms from time to time. The Terms in force when your order is accepted apply to that contract.
These Terms are governed by the laws of England and Wales.
You may bring legal proceedings in the courts of your local UK jurisdiction.
If you have any questions about these Terms or your order, please contact us at:
Email: info@lecrobotics.ai
Last updated: 10th December 2025
This Returns Policy explains how you can return products purchased from LEC Robotics Limited (“we”, “us”, “our”). This policy applies only to consumer purchases made through our website.
1.1 Under UK law, you have the right to return your product within 14 days of receiving it for any reason (“cooling-off period”).
1.2 To start a return, email us at [Insert Email] with your order number and details of the item you wish to return.
1.3 You must send the product back within 14 days of notifying us.
2.1 Products must be returned:
2.2 You may handle the product to inspect it as you would in a shop.
2.3 We may reduce the refund amount if the item has been used, damaged, or returned incomplete.
Unless faulty, we cannot accept returns of:
4.1 If you are returning a product because you changed your mind, you are responsible for return delivery costs.
4.2 If the product is faulty, damaged, or incorrect, we will cover the return shipping costs.
5.1 After contacting us, we will provide return instructions and a return address.
5.2 We recommend using a tracked shipping service and keeping proof of postage.
5.3 We cannot be responsible for items lost or damaged during return transit.
6.1 If your product is faulty, please notify us as soon as reasonably possible with a description of the issue and photos or videos where appropriate.
6.2 Depending on when the fault is reported, you may be entitled to:
These rights are set out in the Consumer Rights Act 2015.
Last updated: 10th December 2025
This Refund Policy explains when and how refunds are issued once a return has been processed or an order has been cancelled.
1.1 If you cancel your order within the 14-day cooling-off period and return the product, we will issue a refund once we receive the product back (or once you provide evidence of return).
1.2 Refunds include the original standard delivery cost, but not upgraded delivery options.
1.3 If the product shows signs of use or damage, a deduction may be applied as permitted by law.
2.1 If the product is found to be faulty, defective, or not as described, you are entitled to a full refund, repair, or replacement under the Consumer Rights Act 2015.
2.2 Refunds for faulty products include the original delivery cost and the return shipping cost.
2.3 Refunds are only issued once the product has been inspected and confirmed as faulty.
3.1 Refunds will be processed using the original payment method only.
3.2 Once approved, refunds are issued within 14 days:
We cannot provide refunds for:
5.1 You may cancel your order before it is dispatched.
5.2 If the order has already been shipped, you must follow the returns process above.
5.3 A full refund will be issued for pre-dispatch cancellations.
For questions about returns or refunds, contact us at:
Email: Email: info@lecrobotics.ai
